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Starting your business

Define your services before you design a website

Turn a broad business idea into clear service descriptions, useful boundaries, and a page plan customers can understand.

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Replace a vague category with a hireable job

A phrase such as property care may describe a business, but it leaves a customer guessing what they can book. Start with the task the customer recognizes: seasonal garden cleanup, recurring lawn care, or irrigation inspection. Use the language people use when explaining the problem to another person.

Our recommendation is to write one service card at a time. Fill in: customer situation, deliverable, included work, exclusions, preparation, location limits, and next step. If two cards have identical answers, consider combining them. If the required information and buying process are substantially different, separate pages may make the choice easier.

Work through one complete example

Consider a fictional upholstery cleaner. A service card for sofa cleaning names the furniture types considered, explains that condition and fabric affect suitability, and asks for photos before confirming the job. It describes the appointment preparation and how the business communicates drying guidance. It does not promise to remove every stain.

The same business might offer commercial seating maintenance. That deserves a separate card if assessment, scheduling, access, and project scope differ. A customer choosing between those services needs more than a different heading. Our recommendation is to make each distinction observable in the work, not merely a different keyword or city name.

Build the page around questions and evidence

A useful page sequence is situation, scope, process, evidence, practical questions, and inquiry. Gather evidence you actually have: original work photos, a documented process, examples you are permitted to show, or a clear explanation of how an assessment works. Leave unavailable proof out rather than implying experience you cannot support.

Ask someone outside your business to read the service card and explain the offer back to you. Note any uncertainty about what they would receive or how to begin. Google's people-first content guidance is linked as further reading for this editorial review; the service-card method and example here are Getting Found Local's recommendations.

Keep your service list consistent as you publish

Google Business Profile's services editor supports descriptions and prices. If your eligible business uses it, compare its service labels with the final website wording. Matching the actual offer helps customers follow the journey from profile to page without finding a different set of promises.

Keep one approved service inventory with a named owner and review date. When you stop offering a job, change its page, inquiry choices, and staff response template together. A long menu is not automatically a useful menu. Launch with services you can explain and fulfill, then add others when there is enough substance and operational readiness to support them.

Your practical checklist

  • Write a service card for every proposed offer.
  • Include preparation, exclusions, and location limits.
  • Separate services only where the customer decision differs.
  • Gather authentic evidence for each main service.
  • Approve one service inventory before design starts.

One useful next step

Today, complete one service card for the job you most want to receive next week, then ask someone to explain it back.

Written with AI-assisted research and drafting, with source checks and editorial review for this guidebook. Platform facts link to official documentation. Examples and recommendations are our own; no client results are implied. Sources reviewed October 8, 2026. About Getting Found Local

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