How can we help?
Quick answers about access, your first scan, and saved reports.
Account & scan help.
How do I get access?
Create an account for one free 3×3 Standard check using one search phrase, or sign in to continue. For account help, email rayyan@gettingfoundlocal.com.
What should I choose for my first scan?
- Confirm the exact business listing.
- Start with one service keyword customers would search.
- Choose the center, radius, and grid for your target area.
- Review the included points and credit estimate before submitting.
What if a search fails or is still pending?
Wait for completion and review the point status. A failed search does not mean your business was absent. See how the report measures visibility.
How do I compare scans over time?
Reopen saved reports and keep the business, keyword, center, radius, grid, and depth consistent. Saved campaign settings support manual reruns; automatic recurring scans are not available.
Can I share or export a report?
Use the available exports to keep your results. Report links belong to the owning account and are not automatically public sharing links.
Need a hand with your report?
Send your business name, keyword, and question to rayyan@gettingfoundlocal.com.
Every day, 8am–5pm Pacific