Gather a consistent evidence pack
Use the same date range across the campaign report and lead log. Gather spending, clicks, recorded conversions, distinct enquiries, suitable enquiries, bookings where known, search terms, location information, and important changes. Note gaps instead of silently replacing missing information with assumptions.
Write down how long the campaign actually ran. A month containing a late launch, disapproval, broken form, and several days paused is not a full month of normal activity. Your review should explain those interruptions before interpreting the totals.
Check measurement and delay
Customers may convert after the original click, so recent periods can look weaker while later outcomes are still arriving. Google documents this conversion delay. Mark recent results as provisional where appropriate and consider the business’s real enquiry-to-booking process.
Reconstruct the changes
Google’s change history helps identify edits to settings, ads, budgets, conversions, and other account elements. Use it alongside your own operating notes to explain when the campaign or business conditions changed.
Read a fictional review correctly
Suppose a month produced eighteen contact records. The team identifies three duplicates, four requests outside coverage, two requests for an unavailable service, and nine suitable enquiries. Of those nine, several are still awaiting customer decisions. These are invented teaching numbers, not expected results.
The useful conclusion is not simply “eighteen leads.” There are specific questions: why were duplicates counted, what caused the coverage mismatch, did the ad imply the unavailable service, and how promptly were suitable customers contacted? Each question points to a different possible repair.
If the inbox and platform totals disagree, investigate the measurement definition and date basis before comparing rates. If staff cannot identify outcomes because nobody maintained the lead log, improving that process is a concrete next-month action.
Choose the next action by cause
Our review categories are: fix a confirmed error, improve a clear mismatch, continue observing an uncertain pattern, or test a defined hypothesis. A broken phone route belongs in the first category. A page that describes the wrong service belongs in the second. A relevant term with very few visits may belong in the third.
For a test, write the expected behavioural change. “Clarifying the service area should reduce requests for jobs we cannot visit” is specific enough to review. “Optimize the account” is not. Name the person responsible and what evidence they will bring back.
Avoid increasing reach simply because the calendar says the first month is complete. Consider the quality of enquiries and the team’s ability to handle more work before making an expansion decision.
Produce a one-page owner summary
Finish with five items: activity, suitable enquiries, measurement confidence, main learning, and next actions. Include the limitations that affect interpretation, such as delayed bookings or a short period of normal operation.
The report should leave the owner able to explain the campaign in ordinary language. A useful first month can reveal a repair that needs making; it does not have to produce a dramatic success story to provide worthwhile evidence.
Your practical checklist
- Use one date range and note actual operating days.
- Verify conversion definitions and lead records.
- Allow for delayed outcomes.
- Review changes and business interruptions.
- Select a short action list tied to identified causes.
Written with AI-assisted research and drafting, with source checks and editorial review for this guidebook. Platform facts link to official documentation. Examples and recommendations are our own; no client results are implied. Sources reviewed October 8, 2026. About Getting Found Local