Start with the job you actually want
Write one sentence: “We want enquiries for [service] from [customer] in [area], and we can take [type of work] now.” If you cannot finish it, spend an hour defining the offer before opening a campaign builder.
For example, a new San Jose cleaning company might want recurring home-cleaning enquiries in three nearby communities. It may not want office contracts, move-out emergencies, or jobs across the entire Bay Area. That distinction affects the page, messaging, targeting, and questions staff should ask. A campaign can be technically complete while this business decision remains unresolved.
Follow one visitor all the way through
Google requires ad destinations to function and provide a usable experience. For readiness, our test is concrete: open the intended page on a phone, read the offer, call the number, and submit a test enquiry. Confirm that someone receives it and knows how to respond.
- The page identifies the business and advertised service clearly.
- Service boundaries and important conditions are easy to find.
- Forms work without unnecessary fields or confusing errors.
- Confirmation text explains what happens next.
Make a lead definition before a dashboard
Google supports measurement of website actions, calls, and offline outcomes. Choose the actions that reflect your actual enquiry process. A page view, a phone-button click, an answered call, and a booked job are different events.
Use a simple readiness worksheet
Create five rows: offer, service area, destination page, response coverage, and measurement. Give each an owner, evidence, and remaining task. Use “working,” “needs repair,” or “unknown” rather than a vague numerical score. An unknown tracking setup should trigger a test, not an optimistic assumption.
In our cleaning example, the page works and the area is clear, but weekday calls reach voicemail while the owner is on jobs. The next task is to establish call coverage or offer an honest callback process. Buying more traffic first would amplify the same unanswered enquiry problem.
Also record who can approve spending and who can pause a campaign. Decide what information the first review should produce: whether searches concern the right service, whether contacts are genuine, and whether the team can respond. These are learning objectives, not promises of bookings.
Decide what needs fixing first
Our recommendation is to fix broken contact paths, unavailable services, and missing measurement before launch. A small stylistic imperfection need not block a carefully scoped test. Avoid treating a launch date as more important than being ready for the people who arrive.
If the business already receives suitable enquiries but routinely loses them through slow follow-up, start there. Advertising cannot answer a ringing phone or create appointment capacity. Readiness means the business can use the opportunity it is asking advertising to create.
Your practical checklist
- Describe one advertised service and its suitable customer.
- Confirm the actual service area and available capacity.
- Test the landing page, form, and phone route.
- Define a useful enquiry and how to record it.
- Name the spending approver and campaign reviewer.
Written with AI-assisted research and drafting, with source checks and editorial review for this guidebook. Platform facts link to official documentation. Examples and recommendations are our own; no client results are implied. Sources reviewed October 8, 2026. About Getting Found Local